Sending in your device for repair

If you would like to drop off or collect your device:

Visit the "find-us" page for branch info.

 

Sending in your device after purchasing a repair through illPod.com

Once you have completed the order process for your iPod repair on this website please send you device to

illPod.com
129 Upper Mall
intu Broadmarsh
Nottingham
NG1 7LN
UK:

 

We Recommend that you send your device using Royal Mail Special Delivery which costs around £5.90 but insures your goods while in transit and gets them to us next day.

Please be sure to include either a print out of your order confirmation email or your name and order reference number.

Once we have received your device you will receive a notification from us and again when it has been dispatched.

Thank You for your custom, we look forward to serving you.


 

Unable to checkout with your required repair on illPod.com?

If you have been unable to checkout on this site for whatever reason then we are truly sorry. As far as we are aware at present this site should work on almost all browsers and operating systems. If you did have an issue, it would be great if you could email us or call us on 01159988924, so we can improve.

To send in your device and have us contact you for payment when it is ready for return please send to:

illPod.com
129 Upper Mall
intu Broadmarsh
Nottingham
NG1 7LN
UK

Please include:

  • Name
  • Address
  • Contact telephone number (this is how we will contact your to take payment and quote if necessary)
  • Email address
  • Fault description & repair service you desire

Once we have received your device you will receive a notification from us and we will call you to take payment before it has been dispatched.

Thank You for your custom, we look forward to serving you.


NOTE: If you are sending your device via courier

If your are sending your device via courier please send to:

illPod.com
129 Upper Mall
intu Broadmarsh
Nottingham
NG1 7LN
UK

Please follow all instructions above for info on relavant info to include with your device

Once we have received your device you will receive a notification from us and again when it has been dispatched.

Thank You for your custom, we look forward to serving you.

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