All about

Who we are LTD specialise in repair of Apple devices along with supply of parts, tools and related accessories. We aim to provide unrivalled quality, affordability and customer service. While promoting and prompting people to tackle electronic waste which is highly hazardous to the environment. We aim to offer the best balance between affordability and quality whilst offering unrivalled customer service. Our expert technicians are always ready to offer advice and help you rectify your Apple device issues. LTD aims to become ISO 9001 the near future and our Mac engineers are currently undergoing Apple Certification to the highest appropriate level. We feel that this along with our E-Waste orientated mantra, aim to provide quality, affordability & excellent customer service puts us furlongs ahead of the competition. 


We offer the following services:

◦       Repairs 

◦       Accessories 

◦       Parts 

◦       Tools 

◦       Adhesive

◦       Unlocking

◦       Advice, support & diagnostics


What we stand for:

◦       Quality

◦       Affordable

◦       Excellent customer Service

◦       Passionate about reducing E-Waste


What makes us different?

◦       Apple certified Engineers (on-going)

◦       ISO 9001 certified (future)

◦       Unrivalled technical knowledge

◦       We source the only highest available quality parts


How we began LTD began in September 2006 when Director & Head Engineer  James set up as a sole trader. At that point, there was only one other company in the UK providing iPod repairs. The only music revolution lead to high demand for devices like the iPod. In turn a market for repair of these devices was created. 


With over 12.5M iPhones sold in uk, 350M iPod's sold worldwide, 84M iPad's sold worldwide and many easily damaged there is a clear market for repair of these devices (figures date from spring 2013). 



o   When we started James Pink (founder & director) was still at university and it was a very much part time bedroom based micro business.
o   In September 2009 James took up illPod full time, Launching a new website in spring 2010 and moving into new offices shortly after.
o   In Spring 2011 More changes were afoot, with illPod becoming a limited company and the opening of our first service desk with it’s own shop front.
o   In Spring 2012, we took on 2 full time budding apprentices; In June 2012 one of our apprentices Curtis Marriott became a full time employee of LTD.  &nbsp &nbspHe is now our Repair Manager. We also relauched a  redesigned version of in June 2012
o   In Spring 2013 we started to sell parts, tools, accessories & unlocking
o   In Spring 2015 we openned our first retail outlet at intu Broadmarsh Nottingham offering repairs, accessories, pre-loved devices and more 
Our clients include:
  • Nottingham Trent University
  • Cambridge Regional College
  • Chillwell School
  • Browne Jacobson
  • And many more


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